Transform Your Customer Relationships with KMSS CRM

KMSS CRM is a cloud-based Customer Relationship Management (CRM) platform developed by KM Software Services Sdn. Bhd. to help businesses manage leads, customer communications, sales activities, projects, and team collaboration from a single dashboard.

KMSS CRM supports integrations with third-party communication platforms, including TikTok, WhatsApp, Facebook, and Instagram, enabling businesses to efficiently engage with their customers and improve response times.

KMSS CRM dashboard

Key Features

Everything a growing business needs to manage customers, sales, and projects in one platform.

Customer Relationship Management

Manage customer profiles, communication history, and engagement from one place.

Lead & Sales Management

Track leads from first contact to conversion and monitor sales performance.

Project & Task Management

Create projects and tasks, assign owners, and track progress against deadlines.

Team Collaboration

Coordinate work across sales, support, and project teams in a shared workspace.

Dashboard & Analytics

Get real-time visibility into sales, customer engagement, and team performance.

Multi-User Access

Role-based accounts for admins, sales, and team members with controlled access.

WhatsApp Integration

Send and receive WhatsApp Business messages directly inside the CRM.

TikTok Messaging Integration

Respond to TikTok customer messages without leaving the CRM.

Facebook & Instagram Integration

Centralize Facebook Messenger and Instagram conversations alongside other channels.

API & Webhook Support

Connect KMSS CRM to other business systems via API and webhooks.

Supported Integrations

KMSS CRM connects directly with the messaging and communication platforms your customers already use, so your team can respond from a single inbox instead of switching between apps.

Learn More About Integrations
TikTok Messaging API
WhatsApp Business API
Facebook Messenger
Instagram Messaging
Email Services

Request a Demo

Contact our team to learn how KMSS CRM can help your business improve customer engagement and operational efficiency.

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